support
Multiple ways to get the help you need, 24/7
Your crypto trading success is our priority. Whether you're new to digital asset trading or an experienced trader, our comprehensive support team is here to help you navigate the platform, resolve issues quickly, and make the most of your trading experience.
Live Chat Support
Get instant help with our 24/7 live chat. Connect with our support team for real-time assistance with any questions or issues.
Submit a Ticket
Create a support ticket for detailed assistance. Our team will review your request and provide comprehensive help within 24 hours.
Email Support
Send us your questions via email at [email protected]. We'll respond with detailed solutions and guidance for your crypto exchange needs.
Telegram Support
Join our Telegram support channel @XChainXSupport for community help and quick responses from our support team.
Help Center & FAQ
Browse our comprehensive knowledge base and frequently asked questions to find instant answers to common crypto exchange questions.