terms and conditions

These Terms of Service ("Terms") constitute a legal agreement between XChainX ("we", "us", "our", "the Platform") and users, clients, visitors and others who access or use our cryptocurrency exchange services ("User", "you", "your").

The XChainX services ("Service") refers to the cryptocurrency exchange platform provided through our website, mobile applications, and associated tools. Our platform facilitates the exchange of digital assets including but not limited to Bitcoin, Ethereum, and other supported cryptocurrencies.

By accessing or using any part of our platform, you agree to be bound by these Terms. If you disagree with any part of these terms, you must immediately cease using our services. Your continued use of the Service following any changes to these Terms constitutes acceptance of those changes.

XChainX operates as a non-custodial exchange platform, meaning we do not hold or store your funds. All transactions are processed through smart contracts and blockchain technology to ensure security and transparency for our users.

You must be at least 18 years of age or the age of majority in your jurisdiction to use our services. By using our platform, you represent that you have the legal capacity to enter into this agreement.

Users are responsible for ensuring compliance with all applicable laws and regulations in their jurisdiction regarding cryptocurrency trading and digital asset exchanges.

You agree to provide accurate, current, and complete information during any registration or verification process. Providing false or misleading information may result in immediate suspension or termination of your access to our services.

We reserve the right to refuse service, suspend accounts, or terminate access to any user who violates these terms or engages in prohibited activities as outlined in this agreement.

Users from certain restricted jurisdictions may be prohibited from accessing our services. It is your responsibility to ensure that your use of our platform complies with local laws and regulations.

You are solely responsible for maintaining the security of your account credentials, private keys, and any other authentication methods used to access our services.

Any activities conducted through your account will be considered as performed by you. You must immediately notify us of any unauthorized access or security breaches related to your account.

We may require additional verification or documentation from users to comply with applicable anti-money laundering (AML) and know-your-customer (KYC) regulations.

Users agree not to create multiple accounts or use our services to circumvent any restrictions, limits, or controls that we have implemented.

Commercial use of our platform for business purposes may require separate agreements and compliance with additional terms and conditions.

XChainX provides cryptocurrency exchange services that allow users to trade digital assets through our platform. All trades are executed based on current market rates and available liquidity.

Exchange rates are determined by market conditions and may fluctuate rapidly. Displayed rates are indicative and may change between the time of viewing and execution of a trade.

Users acknowledge that cryptocurrency trading involves significant risk, including the potential for substantial losses. Market volatility can result in rapid and substantial changes in asset values.

We reserve the right to set minimum and maximum transaction limits for different cryptocurrencies and trading pairs. These limits may be adjusted at our discretion based on market conditions and regulatory requirements.

XChainX charges fees for exchange services as displayed on our platform at the time of transaction. Fee structures may vary based on trading volume, transaction type, and market conditions.

All fees are clearly disclosed before transaction confirmation. Network fees for blockchain transactions are additional and determined by the respective blockchain networks, not by XChainX.

We reserve the right to modify our fee structure at any time. Users will be notified of significant fee changes through our platform or via email communication.

Fees are automatically deducted from transactions and are non-refundable except in cases of platform errors or technical malfunctions attributable to our systems.

Users are responsible for any taxes, duties, or other charges imposed by governmental authorities in connection with their use of our services.

Cryptocurrency trading involves substantial risk of loss and is not suitable for all investors. The value of digital assets can be extremely volatile and unpredictable.

Past performance is not indicative of future results. Users should never invest more than they can afford to lose and should carefully consider their financial situation before trading.

XChainX does not provide investment advice, financial planning services, or recommendations regarding the purchase or sale of any particular cryptocurrency.

Technical risks include but are not limited to software bugs, network congestion, cyber attacks, and blockchain forks that may affect the availability or functionality of our services.

Users acknowledge that blockchain transactions are generally irreversible, and XChainX cannot reverse or cancel transactions once they have been confirmed on the blockchain.

We do not guarantee the accuracy, completeness, or timeliness of market data, price information, or other content provided on our platform.

Users are prohibited from using our services for any illegal activities, including but not limited to money laundering, terrorist financing, fraud, or any activities that violate applicable laws and regulations.

Market manipulation, insider trading, and any form of fraudulent trading activity are strictly forbidden and may result in immediate account suspension and legal action.

Users may not use our platform to circumvent any technical limitations, security measures, or access controls that we have implemented.

Automated trading systems, bots, or scripts that may interfere with platform operations or provide unfair trading advantages are prohibited without prior written consent.

We reserve the right to monitor transactions and account activity for compliance with these terms and applicable regulations. Suspicious activities may be reported to relevant authorities.

Users found to be in violation of these prohibitions may face account suspension, termination, and forfeiture of funds as permitted by law.

XChainX is committed to protecting user privacy and personal data in accordance with applicable data protection laws and our Privacy Policy.

We collect and process personal information necessary to provide our services, comply with legal obligations, and enhance user experience on our platform.

Personal data may be shared with third-party service providers, regulatory authorities, and law enforcement agencies as required by law or necessary for platform operations.

Users have certain rights regarding their personal data, including the right to access, correct, or delete information as provided by applicable privacy laws.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, or destruction.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, XCHAINX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES.

Our total liability for any claims related to these terms or our services shall not exceed the fees paid by you to XChainX in the twelve months preceding the claim.

We do not guarantee uninterrupted access to our services and shall not be liable for any losses resulting from platform downtime, technical issues, or external factors beyond our control.

XChainX is not responsible for losses resulting from user error, forgotten passwords, compromised accounts, or third-party actions beyond our reasonable control.

Users acknowledge that cryptocurrency transactions involve inherent risks, and XChainX cannot be held liable for market losses or adverse price movements.

Either party may terminate this agreement at any time. Users may stop using our services at any time, while XChainX may suspend or terminate user access for violations of these terms.

Upon termination, users remain liable for any outstanding obligations and fees. Certain provisions of these terms shall survive termination, including liability limitations and dispute resolution clauses.

We may suspend services immediately without notice in cases of suspected fraud, security threats, or legal compliance requirements.

Terminated or suspended users may be prohibited from creating new accounts or accessing our services through alternative means.

These Terms shall be governed by and construed in accordance with the laws of [JURISDICTION], without regard to conflict of law principles.

Any disputes arising from these terms or your use of our services shall first be addressed through good faith negotiations between the parties.

If disputes cannot be resolved through negotiation, they shall be subject to binding arbitration in accordance with the rules of [ARBITRATION ORGANIZATION].

Users waive any right to participate in class action lawsuits or class-wide arbitration against XChainX related to these terms or our services.

Any claims must be brought within one year of the date the claim arose, or such claims shall be permanently barred.